We take your website’s safety, security extremely seriously. This includes all information we store about your website. Because of what we do, we have access to website logins, email accounts, and other such personal data.
Our company director’s background is in payroll for one of the UK’s largest utility companies, having processed and handled payslips for the entirely company early in his career. So security and privacy is high on our priorities.
What details do we NOT hold?
We do NOT hold any banking details. Our monthly direct debit service is handled through an online secure system that shows only the last four digital of your card. No bank details are available to us.
Email Account Logins
We setup all email accounts for our clients, including internal forwarding. For this reason, we have all logins, so we can provide the very best email support service. We can reset any email account password as and when needed.
FTP Server Logins
We store all logins to servers for reasons of access to the core files. They are all stored securely, and NEVER shared across the internet. We take this very seriously. This also means we can gain access to our systems remotely, to provide the very best service at all time. Some companies have these stored elsewhere, and details are not always available, so there can be a delay in support. Our support is fast, safe and secure.