iPhone & iPad Support
Local Apple Support - when you need it
Everyone thinks an iPhone or iPad is easy to use. It is – but not to a non-tech person who is not use to it all. Our iPhone Support is perfect for you, if you want someone to visit you to help you learn and understand or iPhone or iPad.
Give us a call, or drop us a message online, and we can arrange to visit you at your home or more convenient place, for a small cost. Sit with you and go through the issues you are facing.
While we are not official Apple Support people, we do provide Apple support itself. Considering ‘hands on’ help is sometimes needed and the local store is perhaps not close by, we could be a good option.
These are just a few of the things we can show you with iPhone Support, but you may have other issues, or need things setting up.
We are here to help with most tasks on your iPhone or iPad.
Apple Support Costs
We appreciate support from Apple directly is free (unless work is needed). But this often entails a journey to their store, unless you can get help from their online support at https://www.apple.com/support. We are here when you need direct help, right now. We are not Apple affiliates.
- One off first hour charge
- Every 30 mins thereafter
How much is iPhone Support?
For Home Computer Support, we charge £40 for the first hour, and £20 per hour thereafter.
We feel this is a unique and very fair way of charging.
Got a quick burning question?
Click on our livechat at the bottom right of the screen, and you can chat live with us – it’s free, and no account is needed.
Learn how to use Email on Windows Mail and Outlook
Emailing is one of the main things people do on their computers and laptops. If you are a little unsure about it, we can teach you how to compose, reply, forward, and even Copy and Blind Copy (cc & bcc) your emails. Attaching your files, locating your files, and even printing emails.
Do you want to Skype or Facetime?
With people living apart, but with very easy access to the Internet, we can help you create an Skype/Microsoft account, install Skype and get it working. Advise on a webcam if you don’t have one, install it and get you talking… and seeing!
Anti Virus Software: which is best?
We generally advise on software we have used and found to be reliable. We do not however install AV Software as a rule, as if we did and you had problems, it would be down to us. We therefore advise taking it to a store for AV issues.
What we don’t do …
We are not specialists in fixing your computer if you have a virus. These are handled by specialist IT people who can access areas of your machine and investgate the cause behind such a problem. Our specialism is in training – teaching you how to do things. We can often help fix issues with software, but we are not anti virus firewall support specialists.