Providing Home Computer Support help you understand your computer, Tablet or Phone
79DESIGN has vast experience in many versions of Windows, from 95, which was considered more stable, through many variants, up to the current Windows 10. We use Macbooks inhouse to, and our experience in setting up email accounts, install apps, and how to get your printer setup, and straight forward, but can seem daunting.
Is my Antivirus sufficient, how do I install this software?
Installing software is straight forward, but if you haven’t done it, or are not too sure on the best way to do it, get in touch with us. Some software comes on Discs, but others are for download only – we can help you with all this. Our friendly, local support can visit you day or evening, at a time that suits you.
How to get that support
Home PC Support Costs
- One off first hour charge
- Every 30 mins thereafter
Book Support Here
HOW CAN WE HELP YOU?
Click through to gain the best PC support
Thanks, we will contact you soon
On Which Device?
Laptop / PC
What are your issues based on?
Send and/or Receiving Emails
Installing or other Issues
Using it on iPad/iPhone
Generic Windows Issues
Help or Advice Needed?
We can visit you to give advice as well as fix problems
Where would you like is to see you?
Please supply details
Please supply details of work place
When ideally would you like us to visit? We will confirm it all at the end of this.
Finally, let's calculate costs
We know that often this is not possible to calculate, but it gives you an idea of cost....
The final estimated price is :
This price maybe a quotation only, based on the time we spend with you. Your location dictates part of the cost. If we are with you for the time shown, this WILL be the final cost. If higher, it will be an additional £10 per 30 minutes.
No payment is taken on this form.
How much is it?
For Home Computer Support, we charge £30 for the first hour, and £10 per hour thereafter.
We feel this is a unique and very fair way of charging.
Time on site: one hour & 15 mins: £40.
Time on site: one hour & 35 mins: £50.
Got a quick burning question?
Click on our livechat at the bottom right of the screen, and you can chat live with us about your home computer support issues – it’s free, and no cameras are used. Purely to see if we can help quickly, and then perhaps a visit is needed.
Learn how to use Email on Windows Mail and Outlook
Emailing is one of the main things people do on their computers and laptops. If you are a little unsure about it, we can teach you how to compose, reply, forward, and even Copy and Blind Copy (cc & bcc) your emails. Attaching your files, locating your files, and even printing emails.
Do you want to Skype or Facetime?
With people living apart, but with very easy access to the Internet, we can help you create an Skype/Microsoft account, install Skype and get it working. Advise on a webcam if you don’t have one, install it and get you talking… and seeing! Just get in touch with us here, to enquire about our friendly Home Computer Support service.
Anti Virus Software: which is best?
We generally advise on software we have used and found to be reliable. Software that we feel is at the best cost, and doesn’t “drain” your computer’s system too much. We can also install it for you.
What we don’t do …
We are not specialists in fixing your computer if you have a virus. These are handled by specialist IT people who can access areas of your machine and investgate the cause behind such a problem. Our specialism is in training – teaching you how to do things. We can often help fix issues with software, but we are not anti virus firewall support specialists.