FAQs

Your Questions Answered

Here are some of our most often asked questions, with our answers.  Just tap the question to reveal the responses.  If you have a burning question to ask and want it including here, let us know below.

Blog Management Services

Can my Blog be connected with Social Media?

Absolutely yes.  We would need to see your system, but we can connect it to your social media channels, so when a new Blog Post goes out, it will send a link and the attached image, driving traffic inwards to your website.

We do this with relative ease – just get in touch.

Can you manage my Blog?

We can manage any WordPress blog system for you.  One blog post per month, or four … more.  The amount you want us to do for you will alter the pricing for you.  Just get in touch with us and let us know your website, and how much you want is to do, and we can forward you a proposal for your blog management.  We can also connect it to your social media.

Social Media Management

Can my Blog be connected with Social Media?

Absolutely yes.  We would need to see your system, but we can connect it to your social media channels, so when a new Blog Post goes out, it will send a link and the attached image, driving traffic inwards to your website.

We do this with relative ease – just get in touch.

Can you manage my Blog?

We can manage any WordPress blog system for you.  One blog post per month, or four … more.  The amount you want us to do for you will alter the pricing for you.  Just get in touch with us and let us know your website, and how much you want is to do, and we can forward you a proposal for your blog management.  We can also connect it to your social media.

How much is Social Media management?

This depends solely on how much you would like us to do for you.
If you hire us to do one or two posts a week, the costs are low.  If you want many more per week, and across variable channels, then it will begin to increase pricing.

The best thing is if you get in touch with us, and we arrange a meeting to go through what channels you have, we can come up with a formal proposal for you.  We can also create proposals based on your own budget as well.

Can you create our Cover Photos?

Yes we can.  We have all the correct sizing templates to create you the cover photos for Facebook, Twitter and Google Plus.  We are here to help.

SEO: Search Engine Optimisation

My website is ranking well on Google, can you look to maybe see why?

Yes we can.  How free website healthcheck service will do this.  Just send us your details, and we will look through it and send you a report on many factors.  Full details can be found here on our Website Healthcheck page.

Can you spot if my SEO is wrong?

We can usually tell at a glance if the fundamental SEO areas are wrong, and this is included in our free website health check.  Various tags can easily be done wrong if created in systems like Wix, Vista or other templated systems.  We have even found websites made with Yell to be SEO flawed.  If in doubt, just get in touch and we can check for you.

Wordpress Websites

How much is a website?

A question we are asked regularly. It varies, but thankfully now we have an online quotation builder.
You just tell us how many pages you want, if you have a logo or need one making, your social media preferences and so on.

We ask if you have a budget in mind, along with start and preferred deadline (if you have one), and then we give you the quotation based on your entries (not on your budget).  Who knows our price maybe lower than your budget.  If not, don’t hesitate to query it, we can often get close or meet your budget by making tweaks!

Visit the Quotation Builder right here.

Is it easy to setup Google Merchant Shopping, so I can see my products through Google’s Shopping Tab?

Yes it is – with our website system we can setup a feed on your website in one of two ways:

  1. you upload a small file taken from your website to Google, periodically (when you know there are changes) and this gets accepted over the course of a few days
  2. a synchronisation occurs so that a very active website updates to Google daily, showing your current photos and prices (this option costs more than option 1).

We can set this up for you within your current website, or on a brand new platform with us.
Visit our ECommerce websites page for details.

Can my website be converted into WordPress?

This depends on many factors, and we can only answer this after seeing your website.  Many systems like Shopify can be imported into a WordPress platform.  But systems like Wix sadly cannot.  So if you wish to improve the SEO of your website, and to add a blog and make your amazing website even better with WordPress, get in touch with us and we will see the best way to do it for you, within your budget.

Can I add Livechat to my website?

Yes you can.  We can do that for you.  It takes between 15 and 30 minutes to implement a Livechat service on your website.  There are costs associated with the install, but there are no monthly costs.  However, if you wish to upgrade the service, to includes things like ‘triggers’ or further widget customisation, this costs from £25 per month.

Can you manage my Blog?

We can manage any WordPress blog system for you.  One blog post per month, or four … more.  The amount you want us to do for you will alter the pricing for you.  Just get in touch with us and let us know your website, and how much you want is to do, and we can forward you a proposal for your blog management.  We can also connect it to your social media.

Do you provide support on existing websites?

Depending on the platform, and setup, yes we can support existing websites.  There are times when the system used is not one we support, but we would need to see the website and the ‘back end’ of the website to establish this for you.

Is WordPress a good system to use?

We find it to be pretty unbeatable.  We have a long background in writing custom websites, and we still do them, where WordPress templates don’t quite hit the mark.

But for fairly usual websites, where you want galleries, contact pages, maps, services and so on on, WordPress is extremely clever, and we can make it just just how you want it.

Wordpress Training

How far will you travel for training?

Our WordPress Training is for anyone, anywhere.  While we are based in Lincolnshire, we have provided training in Rutland and Cambridgeshire, and regularly provide WordPress Training hours away, over the wire.

So if you are a long way from us, and you have found us to be the right company for your training, please do get in touch.  We are happy to help.

Is Group or One to One Training available

Yes we can train individuals at their desks, or do group sessions of around 5-15 at a time.
Any more than 15 and the amount of tasks we can train, is limited, as questions build up, reducing how much we can do.

But we are very open minded to any suggests you have for training.  A split day for example.

Support Services

How much is a website?

A question we are asked regularly. It varies, but thankfully now we have an online quotation builder.
You just tell us how many pages you want, if you have a logo or need one making, your social media preferences and so on.

We ask if you have a budget in mind, along with start and preferred deadline (if you have one), and then we give you the quotation based on your entries (not on your budget).  Who knows our price maybe lower than your budget.  If not, don’t hesitate to query it, we can often get close or meet your budget by making tweaks!

Visit the Quotation Builder right here.

Is it easy to setup Google Merchant Shopping, so I can see my products through Google’s Shopping Tab?

Yes it is – with our website system we can setup a feed on your website in one of two ways:

  1. you upload a small file taken from your website to Google, periodically (when you know there are changes) and this gets accepted over the course of a few days
  2. a synchronisation occurs so that a very active website updates to Google daily, showing your current photos and prices (this option costs more than option 1).

We can set this up for you within your current website, or on a brand new platform with us.
Visit our ECommerce websites page for details.

Can I add Livechat to my website?

Yes you can.  We can do that for you.  It takes between 15 and 30 minutes to implement a Livechat service on your website.  There are costs associated with the install, but there are no monthly costs.  However, if you wish to upgrade the service, to includes things like ‘triggers’ or further widget customisation, this costs from £25 per month.

Do you provide support on existing websites?

Depending on the platform, and setup, yes we can support existing websites.  There are times when the system used is not one we support, but we would need to see the website and the ‘back end’ of the website to establish this for you.

What if I need support at 7pm?

Although our office lines close at 5.30pm (Mon – Fri), our clients have a dedicated number to call at practically anytime.  We respond to emails up until late, and our mobile number is always on to our valued clients.  They feel we are always available to them.

We had an instance one summer recently, where a client tried to get through to us, and the person they needed to talk to was on holiday.  But even while there, they managed to restore that client’s website, after they (the client) actually caused an issue to take it down completely.  We worked with the website hosts, at on a holiday, we restored it within an hour of it crashing.

That’s service… and commitment!